Theoretically, a VA can do anything any other support staff does, except bring the coffee. (Although with home-delivery coffee, the VA is able to do that too!). However, virtual support duties are not limited to clerical work. Many VAs provide marketing, web design and other services.
A basic list of services include:
•Calendar management
•Email management
•Social media management
•Appointment setting
•Marketing and PR
•Research
•Writing
•Graphic creation
•Website management
•Bookkeeping
•Customer support
•Project management
•Travel booking
•Customer service
Some virtual assistants specialize in a specific skill set. For example, a marketing or PR virtual assistant only does marketing or PR work. Other virtual assistants do a variety of duties, but within a specific industry.
Many virtual assistants run their own home-based virtual assistant business. This allows them to earn more (usually $25 per hour or more depending on the tasks offered) and have greater control over the duties they perform.
However, many small businesses hire virtual assistants through firms like Chart Services and usually charge $7 to $15 per hour depending on the skill set required.